The National Center for Crisis and Continuity Coordination
(NC4)
By Jack Smith
Founded in February of 2002, (announced officially in June of that same
year) the National Center for Crisis and Continuity Coordination (NC4)
is a for-profit division of the Candle Corporation, one of the world’s
largest software and technology services companies. NC4, headquartered
in Reston, VA, was created to promote communication and coordination between
emergency management professionals and the private sector business and
economic worlds.
NC4 works to enhance business and economic continuity in the wake of
disasters by encouraging pro-active and timely communications between public
and private sector organizations. Through education, research, practice
exercises and drills, NC4 has already had an impact on the way the private
sector is involved during the time of disasters.
Some planned activities sponsored by the NC4 include:
· September 24, 2002: Homeland Security Alert Drill – Irvine,
CA
· October 1, 2002: Financial Services and NYC Government Forum
– New York, NY
· October 30, 2002: Health Services Communications Exercise
– Los Angeles, CA
· November 29, 2002: Management of Bio-Terrorism Incident
Drill – Washington, DC
As the public sector relies more heavily on private sector resources
in the recovery from disasters, it is more critical than ever before that
businesses and governmental agencies be in constant communication before
and during times of crises. Not only is it important that businesses
be returned to operation as quickly as possible, but private sector resources
can prove invaluable in the public sector’s efforts to recover from disasters.
Illustratively, local businesses experienced significant hurdles in returning
to their offices to recover business-critical documents, systems, etc.
as a result of the September 11 attacks on the World Trade Center.
The ability of local businesses to return to production was significantly
delayed by confusion and uncertainty in site-access, communications, and
control. Had a better system of ‘authorization’ been in place, businesses
could have more rapidly returned to work, increased the speed of local
economic recovery, and more effectively stayed clear of critical relief
work in certain areas.
Given the devastating impact the September 11 attacks had on local,
state, national, and world economies, the NC4 will work to mitigate future
potential for drastic economic impact due to a disaster, crisis, or terrorist
attack. The Candle Corporation and NC4 is already working closely
with the Association of Metropolitan Water Agencies (AMWA) to enhance its
ability to plan for and react to terrorist attacks against the nation’s
water supplies.
NC4 has partnered with several organizations to help fulfill its mission:
· Capco (www.capco.com) – a technology solutions company focusing
specifically on the financial services industry;
· Borden/Lee (www.bordenlee.com) – a consulting firm specializing
in emergency and security management programs;
· E Team Inc. (www.eteam.com) – a software development company
specializing in emergency and event management applications.
For Further Information:
· The National Center for Crisis and Continuity Coordination
– www.nc4.com
· The Candle Corporation – www.candle.com
· NetworkWorldFusion – “What has Changed?” Discusses the
steps business executives are taking as a result of the 9/11 attacks and
what they’ve learned in the months following the attacks: www.nwfusion.com/news/2002/0902lessons.html
NetworkWorldFusion – “Business Start the Recovery Process” Discusses
the challenges companies in lower Manhattan faced as a result of the WTC
attacks: http://www.nwfusion.com/news/2001/0912rec.html
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