Institute for Crisis, Disaster, and Risk Management

Crisis and Emergency Management

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April 2009                                                                       Volume 16 - Number 3

    

 

Perspective...

     

 

 

 Personal Experience with a Disaster

By Stephan Vithalani

 

 
    My first experience with emergency management happened in 2005 when I volunteered for the Water Planning and Response Team (PRT).  When volunteering and a disaster would happen, PRT members deploy to the affected area in support of their mission.  My first deployment came for Hurricane Dennis in the State of Florida.  I spent about a week in Jacksonville and when it was determined that State and stored water the Federal Emergency Management Agency (FEMA) was enough supplies, I was able to return home.  As six more tropical systems formed and were named, it wasn’t until the call for deploying came on the ‘k’ for Katrina. 
    When Hurricane Katrina formed and was headed for the Gulf; everyone starting preparing for the category five hurricane.  At first, the Water PRT was headed to Florida, then possibly Alabama, but it was decided we would not deploy and execute the mission from our home district in Wilmington, N.C.  Water was pre-positioned but after landfall and the size and damage of the affected areas, large quantities were ordered.  Now the task of tracking the thousands of trucks and meeting the deadlines of reports was the priority.  What I found to be the most difficult is the communication of the movement of trucks.  As we would check in at the staging areas, we would find out a certain number of trucks had been moved and we didn’t have any knowledge of it.  Finally, a few hours later a fax or email would come confirming the move.  Confusion and chaos was the source for miscommunications.  The size of the damaged area created 250+ points of distribution and with not having adequate personnel in the field made it difficult in retrieving vital documents. 
    With hundreds of thousands of papers came the task of closing out the mission.  Next was the task of putting together the puzzle of paperwork that showed routes and delivery sites of each truck load of water.  I was actually quite impressed of how much of the completed paperwork we had.  Another issue I learned from is that when people are rushed, stressed, and tired their concentration is less and individuals wrote names in such a manner you could not always read who was who or what was what.  It has been expressed to individuals in the field to write legibly and always put the date, time, and location of where they are.  It was a great experience that I am still gaining knowledge from because I am still closing out the water mission.